Privacy Policy
Last updated: August 2026
We ask for as little as we can, we use it only to get your order to you, and we do not sell it to anybody. This page explains the detail.
What we collect
- Your order details — name, phone number, delivery address, email, and what you bought. We cannot deliver without these.
- Your messages — anything you send us on WhatsApp, by email, or through a form on this site.
- Basic website data — which pages were visited and roughly where from, so we can tell what is working. This is not tied to your name.
We do not collect or store card numbers. Cash on delivery is settled with the courier, and Whish transfers happen inside Whish’s own app — your banking details never reach this website.
What we use it for
- Packing your order and getting it delivered.
- Contacting you about that order — confirming a size, arranging an exchange, telling you it is on its way.
- Keeping our own records of sales, as any shop must.
- Improving the website, based on which pages people actually use.
We will not add you to a marketing list because you bought something. If we ever start sending offers, it will be because you asked us to, and every message will have a way out.
Who else sees it
Only those who need to in order to complete your order:
- Our delivery courier — your name, address and phone number, so they can find you.
- Whish Money — if you choose to pay that way, under their own privacy terms.
- Our website host — which stores the site and its database on our behalf.
We do not sell, rent or trade your details to anyone, for any reason.
Cookies
This site uses a small number of cookies. Some are necessary — they remember what is in your bag and keep you logged in if you have an account. Others simply count visits so we can see which pieces people look at. You can clear or block cookies in your browser settings, though your bag will stop remembering itself if you do.
How long we keep it
We keep order records for as long as we need them for our accounts. Messages and enquiries that did not lead to an order are cleared out once they are no longer useful.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Message us on WhatsApp or call +961 71 752 223 and we will deal with it. We may need to keep the bare record of a completed sale even after a deletion request, because our accounts require it.
Changes
If this policy changes we will update it here and change the date at the top.